Disclaimer

The information on this web site is provided by Kaiser Permanente. While we try to keep the information as accurate as possible, we disclaim any implied warranty or representation about its accuracy or completeness, or appropriateness for a particular purpose. You assume full responsibility for using the information at this site, and you understand and agree that Kaiser Permanente is neither responsible nor liable for any claim, loss, or damage resulting from its use. The mention of specific products or services at this site does not constitute or imply a recommendation or endorsement by Kaiser Permanente, unless it is explicitly stated.

Information on this Web site may be changed or updated without notice. Information may be out of date at any given time since Kaiser Permanente has no obligation to update information presented on this Web site. Kaiser Permanente may also make improvements and/or changes in products and/or services described in this information at any time without notice.

Privacy Statement for www.kp.org/etp and www.kaiserpermanente.org/etp
Kaiser Permanente has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site: www.kp.org/etp and www.kaiserpermanente.org/etp.

Site Visitorship Data
Kaiser Permanente routinely gathers data on Web site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay, etc. The data is collected on an aggregate, anonymous basis, which means no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. This information is not shared with other organizations.

Collecting and Using Personal Information
Kaiser Permanente only collects personally identifiable information from site visitors, when site visitors voluntarily and explicitly provide it (see the section below titled "About Cookies for California Small Business and Personal Advantage" for the exception). This information is collected when site visitors use our Email Us form, Book A Show form and and online surveys. This information is used to determine what the issues are, enable us to contact our clients, members/prospective members and service them in an expedient manner.

Our online surveys only ask visitors for demographic information, and will not request that you provide medical information. The online survey asks for information on gender, age, education, location, ethnicity, employment, health insurance coverage and health plan, and Web use. No personally identifiable information is collected on the online survey. The purpose of the survey is to track a variety of data for research and development purposes. (This includes research that helps Kaiser Permanente to improve information and services offered through this Web site.)

About Cookies
When Web site users visit our Web site, we may place Internet "cookies" on their computer hard drives. The cookie consists of a unique identifier that does not contain information about you or your health history. When a visitor who has one of our cookies on his or her computer revisits our site, we are able to recognize that computer. This information in aggregate will help us to tailor our site to be more helpful and efficient for our visitors. They also help us measure the success of our marketing campaigns by allowing us to analyze the activities of visitors to our site.

You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of this site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser's Web site for detailed instructions. In addition, further information regarding cookies may be available on other Web sites or from your Internet service provider. Here are the names of two browsers: Netscape and Internet Explorer.

Linking to Other Web Sites
This site contains links to other sites. Kaiser Permanente has no control over the content or the availability of these sites, and is not responsible for the privacy practices or the content of such Web sites.