Our Vision for the Future of Health Care

What Kaiser Permanente Leaders are Saying about the Future of Health Care

“Our nation’s current non-system—depending on siloed and separate paper medical records and providing perverse financial incentives that directly reward sub-optimal care and discourage efficiency—will never reform itself. It will also never magically become a “system.” We need to focus on the areas of the greatest potential—and we need to put computerized support systems in place as soon as that work can be done.”

George HalvorsonGeorge C. Halvorson
Chairman and CEO
Kaiser Permanente
Testimony to the US Senate Finance Committee, July 17, 2008

“At Kaiser Permanente, we believe the keys to the solution will be health care led by clinicians, integrated with functional health IT systems, and staffed with innovative, enthusiastic, computer-enabled health care professionals.”

John H. Cochran, MD, FACSJohn H. Cochran, MD, FACS
Executive Director
The Permanente Federation
Testimony to the Senate Finance Committee Health Summit, June 16, 2008

“We believe that given the path we are on as an organization, the future for Kaiser Permanente is clearly the future of health care. The phrase ‘real-time personalized health care’ comes to life at Kaiser Permanente through our people—through our physicians and care practitioners—and certainly through our systems.”

Phil FasanoPhil Fasano
Senior Vice President and CIO
Kaiser Permanente
Keynote Address at Voicecon San Francisco

 “Whatever information we have is available twenty-four hours, seven days, 365 days a year. You never ever have to make a clinical decision about a patient without information. I cannot tell you what that means to me as a doctor.”

Andrew M. Wiesenthal, MD, SMAndrew M. Wiesenthal, MD, SM
Associate Executive Director
The Permanente Federation
From The Best Practice: How the New Quality Movement is Transforming Medicine

"The additional ways we have of taking care of our patients and meeting their needs has been just short of revolutionary. If you look at secure messaging alone, we now have documented that 10 percent of all encounters or contacts with patients are now secure messaging."

Louise Liang, MDLouise Liang, MD
Senior Vice President, Quality and Clinical Systems Support
Kaiser Permanente
The Power of Personal Health Records” Robert Wood Johnson Foundation Podcast Series

“Over time your relationships with your doctors should transcend the office visit. What we’re learning is our members’ health is active 24x7, so why not be available to them 24x7.”

Ted Eytan, MDTed Eytan, MD
Assistant Medical Director
The Permanente Federation
Interview at Health 2.0 Conference, October 23, 2008