News

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Flu Season: A Little Planning Upfront Optimizes Results

KP Link, February 2012

“Wedding planner.” That’s how Scott Heisler, RN, Innovation Consultancy, describes his role at the Sidney R. Garfield Health Care Innovation Center in San Leandro, California, where he is designing a simulation for Northern California flu clinic practitioners to get ready for the flu season. Read this articleInternal link

Seeing Is Believing: Video Ethnography Helps KP Deliver Best Service

KP Link, February 2012

When Laura Nagel, national program leader for Medication Safety Strategy, asked regions throughout Kaiser Permanente to assess whether the medication rooms in their clinics were free of noise and distraction, the initial results were a bit discouraging. Read this articleInternal link

U.S. Environmental Protection Agency and DTSC Broaden California’s Push for Safer Consumer Products through Key Alliance

various media outlets, January 12, 2012

Consumers will see added momentum in California’s groundbreaking push for safer alternatives to toxic chemicals in everyday products following the signing of a landmark agreement today by the California Department of Toxic Substances Control and the U.S. Environmental Protection Agency.

This formal agreement outlines principles by which DTSC and U.S. EPA will cooperate to reduce toxic chemicals in consumer products, create new business opportunities in the emerging safer consumer products economy, and reduce the burden on consumers and businesses struggling to identify what’s in the products they buy for their families and customers.

Read this article | Read this article | View a videoInternal link

Failure as a Path to Success

The Health Care Blog, October 31, 2011

In a world that celebrates success, the idea of rewarding failure may seem counterintuitive. Failure and the learning that comes from it from it are essential ingredients of success, something that innovative organizations understand. They create environments where failure is expected and the only “true failure” is a failure to learn when things don’t go as planned. Read this article

The Innovation Learning Network Wants To Cure What Ails The Health Industry

FastCompany, October 2011

As anyone who has tried to navigate the maze of health care organizations in the U.S. knows,
the industry at times is like one big headache--and not one that is at all patient-centered. This is
not always the case with nonprofit health care systems like Kaiser Permanente and the Mayo
Clinic, however, since they don't have to report to shareholders and can really think about
what's best for their local communities rather than the bottom line. For these systems that have
the luxury of experimenting with new ideas, there is the Innovation Learning Network. Read this article

Flu Clinics to Include More Preventive Services

Inside KP Northern California, August 18, 2011

The flu shot clinics aren’t just about flu shots anymore, as more and members will find out this fall. At many clinics around Northern California, when members register for the influenza vaccine, they may be reminded about other preventive services that are due. KP employees from around the region recently got together at Sidney R. Garfield Health Care Innovation Center to practice integrating colorectal screening during flu shot clinics. Read this article Internal link

New alarm management system improves patient care and simplifies technical support

The KPIT Hub, July 13, 2011

The technology used to monitor hospital patients and alert clinical staff has been evolving. Over the years, the variety and proliferation of communications systems used on a single hospital bed has grown far beyond the classic nurse call button. That call button remains, but it is now only one of a number of communication systems used to monitor patient vital signs, alert staff on clinical device operation, and call attention to potential emergencies. Read this article Internal link

Garfield Center: Ground Zero for Alarm Management Testing

KP Link, July 2011

At any given Kaiser Permanente hospital, bio-medical alerts to handheld devices comprise the alarm system that alerts medical staff to a variety of issues. The system — which was originally designed to transmit bedside alarms to devices such as pagers, Vocera, Spectralink, or Cisco phones — was sending alerts from various patient-monitoring systems. It became clear to all involved that a new, more integrated process was needed. Read this article Internal link

A Look Inside KP’s Mobile and Micro Clinics

KP Link, July 2011

This video provides a historic perspective on the micro clinic and mobile van — two alternative delivery models that demonstrate KP’s commitment to improving health. Watch the Video Internal link

Video games for the health care industry?

KPIT NewsSource, May 23, 2011

Your patient is in labor. Suddenly, there are complications and you need to decide the best course of action to take. Don’t worry, it’s only a video game—one called “Dr. Hero,” that helps clinicians train for potential obstetric emergencies. Read this article Internal link

Kaiser Permanente "Gamification" Video Feature

gamespot.com, April 25, 2011

GameSpot visited KP's Gaming for Health Day at the Sidney R. Garfield Health Care Innovation Center and got a closer look at how medical games can be used to help people. Watch the video.

New Kaiser Center Showcases Health Care Innovation

smartplanet.com, April 13, 2011

On Monday, Kaiser Permanente opened its Center for Total Health, located a couple blocks from the U.S. Capitol. The space, next to a new Kaiser medical facility, will serve as a conference and education center and a showcase for innovative health care technology. Read this article.

Robotic Legs Among Items Tested at Kaiser Labs

SF Chronicle, January 26, 2011

Ted Kilroy's jowls quivered as he gripped the high-tech canes that held him erect while a pair of robotic braces lifted his paralyzed legs, one after the other, across a little-known laboratory in San Leandro where health giant Kaiser evaluates experimental medical technologies. Read this article.

The Robotics Route to Medical Renewal

CNet, January 22, 2011

Robotics are already helping doctors perform surgery, but special robotic limbs could someday soon be assisting those who can't walk or those who can't lift. At a demonstration day put on Thursday by Kaiser Permanente, the health care giant gathered about 100 physicians and health care professionals to check out, and give feedback on, future technologies being evaluated for rollout. Read this article.

Up Close With Berkeley Bionics' eLEGS: An Exoskeleton That Allows Paraplegics to Walk

Fast Company, January 21, 2011

When Berkeley Bionics first unveiled eLEGS, an artificially-intelligent bionic exoskeleton that helps paraplegics to walk, it created a stir throughout the tech community. Everyone wondered: Could this be the big breakthrough that gets wheelchair users back onto their feet? After witnessing the eLEGS in action this week at Kaiser Permanente's Garfield Innovation Center, we're hopeful that the answer is yes. Read this article.

Kaiser Permanente's Digital Operating Room is on the Cutting Edge of Safety and Efficiency

Advance for Nurses, November 2, 2010

One of the central components of Kaiser Permanente's Sidney R. Garfield Health Care Innovation Center is its Digital Operating Room of the Future - a universal room of standardized layout and size, designed to expand with future technologies, instrumentation
and procedures. Read this article.

Kaiser Permanente's Garfield Center Combines Tech, Common Sense, Lurking Helper Robots

Fast Company, October 18, 2010

Experiments in "teledermatology," augmented reality orientation for patients, and real-time location systems to improve nurses' efficiency--these are among the ideas at various stages of development at the Garfield Innovation Center, a Kaiser Permanente-affiliated hub in San Leandro, California. Read this article.

Kaiser Permanente Center Experiments With Incorporating Technology Into Hospital Design

iHealthbeat Special Report, October 12, 2010

During the Health 2.0 conference in San Francisco, Kaiser Permanente showcased its Garfield Center, which allows patients and clinicians to experiment with different layouts for incorporating technology into hospital design. Listen to Interview

Inside the Hospital of the Future

CNet News, October 8, 2010

Kaiser Permanente manager Sean Chai shows Ina Fried what the hospital of the future may look like as well as some of the gadgets being tested. Watch the Video

Nursing Technology: Innovation and Research

Advance for Nurses, September 6, 2010

Innovative technologies are rapidly entering the healthcare space and are redefining how nurses practice nursing, which in turn is changing the way nurses deliver care to their patients. Read this article

Kaiser Permanente's Innovation on the Front Lines

Harvard Business Review, September 10, 2010

In health care, the mother of all service industries, Kaiser Permanente is taking innovative approaches to designing better ways of delivering care. KP’s relatively modest up-front investments can yield dramatic cost and quality benefits more quickly than any whizbang technology. To achieve these benefits, Kaiser has adopted a “human-centered design” methodology that enlists health care providers and patients as collaborators in the innovation process. Stakeholder participation helps direct the creative inquiry toward better questions, which lead, in turn, to more sharply defined problems. That reduces the level of innovation risk while producing superior—often breakthrough—solutions. Read this article

The Garfield Center and the Digital Operating Room Optimization Project

KP Link, August, 2010

Just as digital music has transformed the music industry, medical images (X-rays and pictures) are now available in a digitized format. These medical images are equally as mobile — and transformative — as today’s music, and are making a lasting impression in the health care industry. Read this article Internal link

How to Build a Culture of Innovation from the Inside Out

The Health Care Blog, May 21, 2010

“How do you inspire and enable innovation in a large organization?” That’s the question I grapple with daily as director of Kaiser Permanente’s health care innovation center. I’ve observed that it isn’t sufficient to have a dedicated Innovation Center, an Innovation & Advanced Technology Group, or in-house Innovation Consultancy design group – all of which Kaiser Permanente has. The real question to solve is: “How do you create a culture that enables innovation throughout an organization?” Read this article

Designing the Perfect Health Care Clinic

Fast Company, May 1, 2010

On a November afternoon, a wheelchair-bound woman rolls into Kaiser Permanente's Garfield Center in San Leandro, California, for a checkup. "Watch out for your arms, okay?" the nurse says as she guides the chair into the exam room. After consulting the sheet of paper in front of her, she peers at her patient. "Hmm. You look really good for 51 years old." The raven-haired patient -- obviously closer to 31 than 51 -- joins the nurse in laughter. "Thank you!". Read this article.

2010 Most Innovative Healthcare Companies

FastCompany, March, 2010

Kaiser Permanente has been honored in Fast Company's annual Most Innovative Companies issue as the fifth Most Innovative Health
Care Company in the World for its pioneering electronic health record that is the world’s largest civilian electronic health record, and for its health care innovation center that develops the future of health care. Read this article | Read Press Release

Full Nelson: Healthcare Innovation: Kaiser's Garfield Center

Information Week, February 23, 2010

The O-gap, as in the operational gap, is that mysterious abyss between an idea and its fruition. It's
that thing so many creative geniuses run from like a child from spinach. The O-gap happens to be
the sweet spot of Kaiser Permanente's Garfield Center, an elaborate warehouse wedged in an
office park in San Leandro, Calif. What's inside is a provocative set of healthcare technology
innovations that might actually make you want to check in, even if you're not sick. Read this article