• Journal of Hospital MedicineArticles / Posted February, 2012
    Patient experiences of transitioning from hospital to home
    Journal of Hospital Medicine
  • International Journal of DesignArticles / Posted August, 2011
    Service Design and Change of Systems: Human-Centered Approaches to Implementing and Spreading Service Design
    International Journal of Design
  • Harvard Business ReviewArticles / Posted September, 2010
    Kaiser Permanente's Innovation on the Front Lines
    Lew McCreary, Harvard Business Review
  • ny timesArticles / January 31, 2009
    Disruptive Innovation Applied to Health Care
    New York Times
  • fast companyArticles / Posted Feburary, 2010
    Most Innovative HealthCare Companies
    Fast Company
  • the wall street journalArticles / Posted January 31, 2009
    Hospitals combat errors at the 'hand-off'
    Laura Landro, Wall Street Journal
  • harvard business reviewArticles / June 28, 2008
    Design Thinking
    Tim Brown, Harvard Business Review
  • arte centerArticles / January 31, 2009
    Design Thinking Tackles the Universe
    Art Center College of Design / DOT Magazine
  • aaacnArticles / Posted Sept/Oct, 2007
    Nurse Knowledge Exchange: Patient Hand Offs
    Linda Fahey, Lisa Schilling, AAACN Viewpoint
  • ahrqArticles / Posted April 28, 2008
    Standardized Shift-Change Process Optimizes Time for Transfer of Patient Care Responsibility,
    AHRQ
  • ihiArticles / November 5, 2005
    Shifting to a Higher Standard
    IHI
  • kaiser permanenteArticles / Sept 6, 2009
    Kaiser Permanente Co-Authors and Benefits from Groundbreaking Nursing Study
    Kaiser Permanente News Center
  • l+MArticles / July 24, 2008
    Besting Human Nature
    Labor Management Partnership
  • nurse.comArticles / Posted Sept 8, 2008
    Passing Meds: Kaiser nurses in Oregon don yellow sashes to reduce interruptions
    Anne Federwisch, Nurse.com
  • advance for nursesArticles / June 28, 2008
    Quality Time
    Candy Goulette, Advance for Nurses , Vol. 5 , Issue 13 2008: Article page 23, B.
  • nursing executive watchArticles / June 20, 2008
    Kaiser frames medication administration through 'sacred' ritual
    Jennifer Erickstad, Nursing Executive Watch, Vol 9, Issue 6
  • ny timesArticles / December 5, 2008
    For Innovators, There Is Brainpower in Numbers
    Janet Rae-Dupree, New York Times

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