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KP HealthConnect Facts

• All 9 million members have the benefit of a complete or partial KP HealthConnect record

• As of March 2010, all Kaiser Permanente medical facilities are live with KP HealthConnect

• All Kaiser Permanente adult members eligible to activate their My Health Manager personal health record (PHR)

• 3.9 million members registered to My Health Manager

• 2.5 million lab results online monthly

• 1 million emails monthly

• 827,000 prescriptions refilled online monthly

• 230,000 appointments scheduled monthly

(as of June 2012)

Leadership

Phil Fasano, MBA

Jed Weissberg, MD

About Kaiser Permanente

Kaiser Permanente HealthConnect® Electronic Health Record

Overview | FAQs | Timeline

Timeline

2012 EHR Leadership	Nearly 9 Million Kaiser Permanente Health Records Securely Available on Mobile Devices Care Connectivity Consortium Celebrates Milestone at 2012 Annual HIMSS Conference Kaiser Permanente Showcases Mobile Health Portfolio at HIMSS12
2012 EHR Awards	Kaiser Permanente Honored for Electronic Health Record Implementation; 36 Stage 7 Awards in Total InformationWeek Names Kaiser Permanente IndiGO Tool Among 10 ‘Innovative’ Clinical Support Programs Kaiser Permanente Leads Nation in Nine Effectiveness of Care Measures for Medicare; Electronic Health Records Key Factor
2012 Research Using EHR Data	Kaiser Permanente EHR Study Finds Continuous Health Coverage Essential for Patients Managing Diabetes Computer-Assisted Tools Alert Pediatricians to Obese Patients; First Large Study to Evaluate Impact of EHR on Childhood Obesity Evaluation

2011 EHR Awards (partial list)	HIMSS Honors Kaiser Permanente for Electronic Health Record Implementation with Davies Award Kaiser Permanente Honored for Electronic Health Record Implementation; 35 Stage 7 Awards in Total 18 Kaiser Permanente Hospitals Named Leapfrog’s ‘Top Hospitals’ of 2011; Electronic Health Records Key Factor Kaiser Permanente Named No. 1 Green-IT Organization by Computerworld 12 Kaiser Permanente Hospitals Named ‘Most Connected’ U.S. Hospitals Kaiser Permanente Health Plans Receive High Marks in ‘NCQA’s Health Insurance Plan Rankings 2011–2012’ with EHR Kaiser Permanente’s Medicare Plan Website Recognized as a Benchmark for Excellence Kaiser Permanente Recognized by J.D. Power and Associates as Highest in Customer Satisfaction among Mail-Order Pharmacies for Third Consecutive Year Kaiser Permanente Southern California Honored with 2010 eValue8 Innovations Award through Proactive Office Encounter Phil Fasano Receives Health Information Technology Man of the Year Honor Kaiser Permanente Ranked Among Top Innovators on InformationWeek 500 List Kaiser Permanente Wins Four eHealthcare Leadership Awards
2011 EHR Leadership (partial list)	‘Putting the ‘IT’ in Care Transitions’ Kaiser Permanente Invites Conversations about Health with New Blog Kaiser Permanente Featured in Discovery Channel Health IT Documentary Kaiser Permanente Joins the U.S. Department of Health and Human Services, the Centers for Disease Control and Prevention, and the Centers for Medicare and Medicaid Services on the Million Hearts Initiative Kaiser Permanente of the Mid-Atlantic States Helps Fund ‘Health Integration Project’ for Safety Net Clinic’s Electronic Medical Record Kaiser Permanente Launches Mobile App to Make Finding Care Facilities Easy and Convenient Health Care Innovation Summit Aims to Improve Care Through Collaboration and Innovation Five Leading Health Systems Create New Care Connectivity Consortium Unprecedented International Effort Seeks to Improve Safety of Orthopedic Devices; Kaiser Permanente EHR Registry Highlighted as Model
2011 Research Using EHR Data (partial list)	Raising ‘Good’ Cholesterol Levels Reduces Heart Attack and Stroke Risk in Diabetes Patients, EHR Study Shows Elderly Women Who Break a Hip at Increased Risk of Dying Within a Year, EHR Study Shows Integrated Health Care Delivery System and Electronic Health Records Support Medication Adherence EHR Study Finds Exposure to Magnetic Fields in Pregnancy Increases Asthma Risk Kaiser Permanente, UCSF Scientists Complete NIH-Funded Genomics Project Involving 100,000 People; Research Leverages EHR Data Health Information Technology Can Create Significant Environmental Benefits Mail-Order Pharmacy for New Statin Prescriptions Achieves Better Cholesterol Control in First 3–15 Months of Therapy Saving Lives Through Better Sepsis Care by Leveraging EHR Data Obese Women Less Likely to Complete Mammograms and More Likely to Report Pain with the Procedure EHR Study Finds EHR Study Finds that Kaiser Permanente Early Start Program Could Save United States Billions in Health Costs

2010 EHR Leadership (partial list)	Complete inpatient clinical record deployment; System fully deployed. (including new hospitals planned for construction). Kaiser Permanente Gives Away Clinical Medical Terminology to Help Others Meet U.S. Health IT Deadlines Book, Connected for Health Examines Kaiser Permanente’s Groundbreaking Electronic Health Record System Kaiser Permanente Demonstrates Success of Large-Scale Total Joint Replacement Registry Veterans Affairs and Kaiser Permanente Share Electronic Health Information to Improve Care for Veterans
2010 EHR Awards (partial list)	Kaiser Permanente Honored for Electronic Health Record Implementation; 24 Stage 7 Awards in Total 16 Kaiser Permanente Hospitals Dominate ‘Leapfrog Top Hospitalsd’ of 2010; EHRs Key Factor J.D. Power and Associates Once Again Ranks Kaiser Permanente Highest in Customer Satisfaction Among Mail-Order Pharmacies Kaiser Permanente Honored for Health Information Technology Innovation with CIO 100 Award Kaiser Permanente Named on Fast Company 2010 World’s Most Innovative Companies List Kaiser Permanente Health Plans Among Nation’s Best in ‘NCQA’s Health Insurance Plan Rankings 2010-2011 — Private’ Kaiser Permanente Receives High Marks in 2010 J.D. Power and Associates Study
2010 Research Using EHR Data (partial list)	Physician Alerts Reduce Unnecessary Blood Testing in Elderly Patients Heart Disease Prevention Program Leverages EHR Data to Save Lives and Reduce Costs, Kaiser Permanente Study Finds Innovative Web-Based Tool Helps Doctors Improve Care Women with a History of Gestational Diabetes Have Increased Risk of Recurrence in Subsequent Pregnancies, EHR Study Finds Use of Health Information Technology Leads to Improved Care Quality Home Health Monitoring May Significantly Improve Blood Pressure Control Care Coordination and Electronic Medical Records Aggressively Lower Patient�s Cholesterol, EHR Study Finds Extreme Obesity Affecting More Children at Younger Ages Starting Treatment Early Doubles Chance of Success for People with Diabetes Refusing Immunizations Increases the Risk of Varicella Illness in Children
12/2009	Six Kaiser Permanente Hospitals Among “Leapfrog Top Hospitals” of 2009. Including meeting standards for implementing computer physician order entry.
12/2009	Kaiser Permanente CIO Philip Fasano Named One of Computerworld’s Top 100 IT Leaders for 2010.
12/2009	Chicken Pox Vaccine Study Used Electronic Health Records to Follow 172,000 Children.
11/2009	Three Denver Area Health Care Organizations Link Patient Electronic Health Records to Improve Care and Safety.
11/2009	VA and Kaiser Permanente Invite Veterans to Participate in Health Record Pilot Program.
11/2009	EHR Factor in Kaiser Permanente Ranking Number 1 Health Plan on ‘America’s Best Health Insurance Plans’.
11/2009	KP HealthConnect Data Used in Hip Fracture Prevention Study.
10/2009	Kaiser Permanente Opens New Paperless Hospital in Vacaville, Calif.
10/2009	Kaiser Permanente Hawaii Leverages KP HealthConnect to Lead the Nation in Breast Cancer Screening.
09/2009	Kaiser Permanente Recognized by J.D. Power and Associates as Highest in Customer Satisfaction Among Mail-Order Pharmacies.
09/2009	Kaiser Permanente HealthConnect’s® Collaborative Cardiac Care Service Wins 2009 Population Health Improvement Leadership Award.
09/2009	Kaiser Permanente Opens New Paperless Hospital in Downey, Calif.
07/2009	Kaiser Permanente Wins National Award for Technology-Supported Patient Care and Efficiency.
07/2009	Kaiser Permanente Survey Shows Seniors Embrace Internet to Manage Their Health.
07/2009	Kaiser Permanente Project Proves Electronic Health Information and Care Coordination Improve Chronic Disease Management.
07/2009	Kaiser Permanente Opens New Paperless Medical Office on Capitol Hill.
06/2009	Kaiser Permanente participates in health data exchange demonstration.
06/2009	Kaiser Permanente unveils the nation’s most wired mobile health vehicle.
04/2009	Three million people using Kaiser Permanente’s personal health record My Health Manager.
04/2009	12 Kaiser Permanente hospitals receive HIMSS Stage 7 awards for reaching the highest level of electronic medical record implementation.
03/2009	Kaiser Permanente of Colorado electronic health record-leveraging pilot reduces cardiac deaths by 73 percent.
03/2009	Kaiser Permanente teams with IBM for data center operations support services.
03/2009	Kaiser Permanente identifies key elements in successful health care information technology implementation.
03/2009	Kaiser Permanente Opens Paperless Replacement Flagship Hospital in Los Angeles.
11/2008	Kaiser Permanente Leverages KP HealthConnect to Lead the Way in California Health Plan Report Card.
10/2008	Kaiser Permanente adds online health tools for chronic conditions to KP.org member site.
10/2008	Kaiser Permanente Southern California completes inpatient implementation; has the most hospitals in United States with inpatient electronic health records.
10/2008	Kaiser Permanente Southern California leverages KP HealthConnect electronic health record to lead the nation in breast cancer screening.
09/2008	Kaiser Permanente Southern California opens new paperless medical office building.
09/2008	Kaiser Permanente and U.S. Veterans Affairs preview interoperability electronic health record data exchange.
07/2008	Kaiser Permanente Panorama City Hospital Further Increases Patient Safety with Medication Bar Code Scanning.
06/2008	Kaiser Permanente Southern California deploys 90 self-service kiosks for optimized patient check-in and payment in sixty medical clinics.
06/2008	Kaiser Permanente study shows a clear need for continued industry commitment to health IT privacy and education.
06/2008	Kaiser Permanente and Microsoft join forces for an online personal health record pilot program that will allow voluntary data exchange from Kaiser Permanente's personal health record to Microsoft® HealthVault™.
05/2008	Kaiser Permanente Southern California opens new paperless hospital in Irvine.
05/2008	Kaiser Permanente completes implementation of outpatient electronic health record.
04/2008	Northern California to complete ambulatory medical record deployment.
04/2008	Two million people using Kaiser Permanente's personal health record.
03/2008	Kaiser Permanente Southern California opens new paperless hospital in Panorama City.
03/2008	Study Finds Personal and Web-Based Support Equal Weight Loss Success; Members can log on to kp.org for Web-based support.
02/2008	Single visit activation implemented on kp.org for My Health Manager.
02/2008	Ten Kaiser Permanente hospitals complete with KP HealthConnect electronic health records.
12/2007	Agency for Healthcare Research and Quality turns to Kaiser Permanente's electronic medical records for heart disease prevention and management study.
11/2007	KP HealthConnect Oncology module launched.
11/2007	Seventh and eighth hospital go-live. Antioch Medical Center opened as the first newly constructed KP hospital built without a medical records room.
11/2007	My Health Manager debuted on kp.org. More than 1.7 million members have activated their personal health record.
10/2007	Eighth region (Ohio) launched personal health record features.
10/2007	Sixth hospital goes live.
10/2007	Southern California completes outpatient electronic medical record deployment.
07/2007	Fifth hospital goes live.
06/2007	Kaiser Permanente of Colorado connects teens online with their doctors.
06/2007	Third and fourth hospitals go live with clinical documentation and Computerized Physician Order Entry.
06/2007	Kaiser Permanente participating in Medicare study—CMS to track use of KP HealthConnect's online personal health record.
05/2007	Kaiser Permanente holds Health IT summit in Washington DC and releases national survey results.
05/2007	Kaiser Permanente Northwest members go online for more convenient health care.
04/2007	Complete deployment of hospital billing, ADT and pharmacy applications.
02/2007	Kaiser Permanente online services are part of larger electronic health record.
12/2006	Complete deployment of outpatient billing, scheduling and registration applications.
09/2006	First hospital completes clinical documentation and Computerized Physician Order Entry providing service area with end-to-end implementation of all KP HealthConnect modules — outpatient, practice management, online, and inpatient (second hospital followed in a few weeks).
08/2006	Kaiser Permanente Northwest parents can view some of their children's health records online.
08/2006	Kaiser Permanente Georgia enables members to access medical records online and e-mail their doctor.
07/2006	Outpatient electronic medical record deployment completed in six of eight regions.
06/2006	Kaiser Permanente of Colorado patients able to e-mail doctor and look up portions of medical record online.
05/2006	Kaiser Permanente study shows using safety alerts in electronic medical records reduces rates of potentially dangerous medication interactions.
12/2005	Kaiser Permanente Web site kp.org recognized at health care Internet conference.
11/2005	Kaiser Permanente Northern California turns on "E-Mail Your Doctor"
11/2005	Clerk/RN Order Entry live in first hospital.
11/2005	KP HealthConnect: Program Overview by Andrew M. Wiesenthal, MD, SM
09/2005	Kaiser Permanente Hawaii Leads State In Offering Members Electronic Access To Health Information.
08/2005	Personal health record features on kp.org launched.
06/2005	Kaiser Permanente Research: Computers in exam room help patients and doctors communicate.
06/2005	New Spanish Web site launched for bilinguals on kp.org.
05/2005	Final region joined “Collaborative Build” — creating the first common, enterprisewide clinical and administrative platform for Kaiser Permanente.
03/2005	Kaiser Permanente Automated Computer System Gathers Patient Data and Provides Advice on Prescribing.
12/2004	Kaiser Permanente Web site garners three platinum awards in e-healthcare leadership competition.
12/2004	System launched in all eight Kaiser Permanente regions; 18 major implementations complete.
05/2004	Kaiser Permanente builds new KP HealthConnect-ready West Los Angeles hospital.
04/2004	Hawaii deploys first outpatient electronic medical record.
03/2004	Kaiser Health Plan and Hospitals making major investments in electronic medical records.
01/2004	Kp.org updated with physician-approved health information, including health calculators, drug encyclopedia, some member secure online elements such as requesting appointments and obtaining prescription refills.
12/2003	Georgia region deployed first practice management applications.
10/2003	Kaiser Permanente researchers develop computerized method to predict gastrointestinal bleeding caused by nonsteroidal anti-inflammatory drugs.
04/2003	Began system configuration.
02/2003	Kaiser Permanente signed contract with Epic Systems.