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KP HealthConnect Facts

• All 8.6 million members have the benefit of a complete or partial KP HealthConnect record

• As of April 2008 all outpatient medical offices were live with outpatient KP HealthConnect

• As of Dec. 31, 2009, 33 hospitals deployed end-to-end with complete KP HealthConnect suite

• All KP adult members eligible to activate their My Health Manager personal health record (PHR)

• More than 300,000 parents/guardians registered to use Act for a Family Member

• More than 150,000 daily users

• More than 3 million active online users

• Approximately 55,000 new online users each month

• 1.8 million lab results online monthly

• Over 700,000 emails monthly

• 550,000 prescriptions filled online monthly

• 150,000 appointments scheduled online each month

(as of December 31, 2009)

Leadership

Phil Fasano, MBA

Jed Weissberg, MD

Andrew M. Wiesenthal, MD, SM

About Kaiser Permanente

Kaiser Permanente HealthConnect® Electronic Health Record

Overview FAQs Timeline Goals Resources

Timeline

2009 – 2010	Complete inpatient clinical record deployment. System fully deployed (including new hospitals planned for construction).
1/2010	Online Mail-Order Pharmacy Use Could Improve Patients’ Medication Adherence.
1/2010	Veterans Affairs and Kaiser Permanente Share Electronic Health Information to Improve Care for Veterans.
1/2010	Refusing Immunizations Increases the Risk of Varicella Illness in Children, Kaiser Permanente EHR Study Finds.
2009	Online Affiliate to be launched.
2009	Oncology to be live in six regions.
12/2009	Six Kaiser Permanente Hospitals Among “Leapfrog Top Hospitals” of 2009. Including meeting standards for implementing computer physician order entry.
12/2009	Kaiser Permanente CIO Philip Fasano Named One of Computerworld’s Top 100 IT Leaders for 2010.
12/2009	Chicken Pox Vaccine Study Used Electronic Health Records to Follow 172,000 Children.
11/2009	Three Denver Area Health Care Organizations Link Patient Electronic Health Records to Improve Care and Safety.
11/2009	VA and Kaiser Permanente Invite Veterans to Participate in Health Record Pilot Program.
11/2009	EHR Factor in Kaiser Permanente Ranking Number 1 Health Plan on ‘America’s Best Health Insurance Plans’.
11/2009	KP HealthConnect Data Used in Hip Fracture Prevention Study.
10/2009	Kaiser Permanente Opens New Paperless Hospital in Vacaville, Calif.
10/2009	Kaiser Permanente Hawaii Leverages KP HealthConnect to Lead the Nation in Breast Cancer Screening.
09/2009	Kaiser Permanente Recognized by J.D. Power and Associates as Highest in Customer Satisfaction Among Mail-Order Pharmacies.
09/2009	Kaiser Permanente HealthConnect’s® Collaborative Cardiac Care Service Wins 2009 Population Health Improvement Leadership Award.
09/2009	Kaiser Permanente Opens New Paperless Hospital in Downey, Calif.
07/2009	Kaiser Permanente Wins National Award for Technology-Supported Patient Care and Efficiency.
07/2009	Kaiser Permanente Survey Shows Seniors Embrace Internet to Manage Their Health.
07/2009	Kaiser Permanente Project Proves Electronic Health Information and Care Coordination Improve Chronic Disease Management.
07/2009	Kaiser Permanente Opens New Paperless Medical Office on Capitol Hill.
06/2009	Kaiser Permanente participates in health data exchange demonstration.
06/2009	Kaiser Permanente unveils the nation’s most wired mobile health vehicle.
04/2009	Three million people using Kaiser Permanente’s personal health record My Health Manager.
04/2009	12 Kaiser Permanente hospitals receive HIMSS Stage 7 awards for reaching the highest level of electronic medical record implementation.
03/2009	Kaiser Permanente of Colorado electronic health record-leveraging pilot reduces cardiac deaths by 73 percent.
03/2009	Kaiser Permanente teams with IBM for data center operations support services.
03/2009	Kaiser Permanente identifies key elements in successful health care information technology implementation.
03/2009	Kaiser Permanente Opens Paperless Replacement Flagship Hospital in Los Angeles.
11/2008	Kaiser Permanente Leverages KP HealthConnect to Lead the Way in California Health Plan Report Card.
10/2008	Kaiser Permanente adds online health tools for chronic conditions to KP.org member site.
10/2008	Kaiser Permanente Southern California completes inpatient implementation; has the most hospitals in United States with inpatient electronic health records.
10/2008	Kaiser Permanente Southern California leverages KP HealthConnect electronic health record to lead the nation in breast cancer screening.
09/2008	Kaiser Permanente Southern California opens new paperless medical office building.
09/2008	Kaiser Permanente and U.S. Veterans Affairs preview interoperability electronic health record data exchange.
07/2008	Kaiser Permanente Panorama City Hospital Further Increases Patient Safety with Medication Bar Code Scanning.
06/2008	Kaiser Permanente Southern California deploys 90 self-service kiosks for optimized patient check-in and payment in sixty medical clinics.
06/2008	Kaiser Permanente study shows a clear need for continued industry commitment to health IT privacy and education.
06/2008	Kaiser Permanente and Microsoft join forces for an online personal health record pilot program that will allow voluntary data exchange from Kaiser Permanente's personal health record to Microsoft® HealthVault™.
05/2008	Kaiser Permanente Southern California opens new paperless hospital in Irvine.
05/2008	Kaiser Permanente completes implementation of outpatient electronic health record.
04/2008	Northern California to complete ambulatory medical record deployment.
04/2008	Two million people using Kaiser Permanente's personal health record.
03/2008	Kaiser Permanente Southern California opens new paperless hospital in Panorama City.
03/2008	Study Finds Personal and Web-Based Support Equal Weight Loss Success; Members can log on to kp.org for Web-based support.
02/2008	Single visit activation implemented on kp.org for My Health Manager.
02/2008	Ten Kaiser Permanente hospitals complete with KP HealthConnect electronic health records.
12/2007	Agency for Healthcare Research and Quality turns to Kaiser Permanente's electronic medical records for heart disease prevention and management study.
11/2007	KP HealthConnect Oncology module launched.
11/2007	Seventh and eighth hospital go-live. Antioch Medical Center opened as the first newly constructed KP hospital built without a medical records room.
11/2007	My Health Manager debuted on kp.org. More than 1.7 million members have activated their personal health record.
10/2007	Eighth region (Ohio) launched personal health record features.
10/2007	Sixth hospital goes live.
10/2007	Southern California completes outpatient electronic medical record deployment.
07/2007	Fifth hospital goes live.
06/2007	Kaiser Permanente of Colorado connects teens online with their doctors.
06/2007	Third and fourth hospitals go live with clinical documentation and Computerized Physician Order Entry.
06/2007	Kaiser Permanente participating in Medicare study—CMS to track use of KP HealthConnect's online personal health record.
05/2007	Kaiser Permanente holds Health IT summit in Washington DC and releases national survey results.
05/2007	Kaiser Permanente Northwest members go online for more convenient health care.
04/2007	Complete deployment of hospital billing, ADT and pharmacy applications.
02/2007	Kaiser Permanente online services are part of larger electronic health record.
12/2006	Complete deployment of outpatient billing, scheduling and registration applications.
09/2006	First hospital completes clinical documentation and Computerized Physician Order Entry providing service area with end-to-end implementation of all KP HealthConnect modules — outpatient, practice management, online, and inpatient (second hospital followed in a few weeks).
08/2006	Kaiser Permanente Northwest parents can view some of their children's health records online.
08/2006	Kaiser Permanente Georgia enables members to access medical records online and e-mail their doctor.
07/2006	Outpatient electronic medical record deployment completed in six of eight regions.
06/2006	Kaiser Permanente of Colorado patients able to e-mail doctor and look up portions of medical record online.
05/2006	Kaiser Permanente study shows using safety alerts in electronic medical records reduces rates of potentially dangerous medication interactions.
12/2005	Kaiser Permanente Web site kp.org recognized at health care Internet conference.
11/2005	Kaiser Permanente Northern California turns on "E-Mail Your Doctor"
11/2005	Clerk/RN Order Entry live in first hospital.
11/2005	KP HealthConnect: Program Overview by Andrew M. Wiesenthal, MD, SM
09/2005	Kaiser Permanente Hawaii Leads State In Offering Members Electronic Access To Health Information.
08/2005	Personal health record features on kp.org launched.
06/2005	Kaiser Permanente Research: Computers in exam room help patients and doctors communicate.
06/2005	New Spanish Web site launched for bilinguals on kp.org.
05/2005	Final region joined “Collaborative Build” — creating the first common, enterprisewide clinical and administrative platform for Kaiser Permanente.
03/2005	Kaiser Permanente Automated Computer System Gathers Patient Data and Provides Advice on Prescribing.
12/2004	Kaiser Permanente Web site garners three platinum awards in e-healthcare leadership competition.
12/2004	System launched in all eight Kaiser Permanente regions; 18 major implementations complete.
05/2004	Kaiser Permanente builds new KP HealthConnect-ready West Los Angeles hospital.
04/2004	Hawaii deploys first outpatient electronic medical record.
03/2004	Kaiser Health Plan and Hospitals making major investments in electronic medical records.
01/2004	Kp.org updated with physician-approved health information, including health calculators, drug encyclopedia, some member secure online elements such as requesting appointments and obtaining prescription refills.
12/2003	Georgia region deployed first practice management applications.
10/2003	Kaiser Permanente researchers develop computerized method to predict gastrointestinal bleeding caused by nonsteroidal anti-inflammatory drugs.
04/2003	Began system configuration.
02/2003	Kaiser Permanente signed contract with Epic Systems.