Press Releases: Hawaii
October 12, 2011
Kaiser Permanente Hawaii’s Medicare Plan Receives Top Marks for Quality and Service
HONOLULU — Kaiser Permanente Hawaii announced today that its Medicare plan received an overall rating of 5 stars for parts C and D, the highest rating from The Centers for Medicare & Medicaid Services (CMS) for 2012.
Through the Medicare Star Quality Rating System, CMS assigns scores of one to five stars to Medicare plans based on 50 quality measures across five categories that include staying healthy, managing chronic conditions, member satisfaction, customer service, and pharmacy services.
“The five-star rating represents excellent performance, something we strive to provide for our patients every day,” said Susan Murray, Kaiser Permanente Hawaii vice president of Safety, Quality, and Service. “Medicare can be complicated, so we hope seniors use the Medicare Star Quality Ratings tool as a guide to help select their health coverage.”
5-Star plans will be permitted to enroll new enrollees throughout the year. Medicare plans with fewer than 5 stars have much more restricted opportunities to enroll only during a designated annual open enrollment period.
Enrollees can learn more about the Medicare Star Quality Ratings and Kaiser Permanente’s Medicare plans by visiting www.kp.org/medicarestars or www.Medicare.Gov, or by calling 1-800-MEDICARE (1-800-633-4227) 24 hours a day, seven days a week.
Plan performance summary star ratings are assessed each year and may change from one year to the next.
About Kaiser Permanente Hawaii
Kaiser Permanente Hawaii has provided total health to the people of Hawaii for more than 50 years. Care for members is focused on their total health being guided by their personal physicians, specialists, and team of caregivers. Expert care and medical teams are supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Its physicians are members of the Hawaii Permanente Medical Group, the largest and most experienced multi-specialty physician group practice in the state of Hawaii. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. Visit kp.org for additional information.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 8.8 million members in nine states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support. For more information, go to www.kp.org/newscenter.