VALLEJO ESCORT SERVICE JOB DESCRIPTION

Monday-Friday***5:30am-9am***9am-12:30pm

Kaiser Permanente North East Bay
Volunteer Services Department

POSITION PURPOSE: Under the direction of the OR/Recovery Room staff, the Escort Volunteer provides assistance and information to incoming surgical patients and their family members, physicians and O/R and Pre/Op staff.

ESSENTIAL QUALIFICATIONS: All volunteers must attend Volunteer Orientation, sign a Confidentiality statement, complete health testing and security photo identification, and wear appropriate uniform when on duty. Volunteers must be in good health and must follow Kaiser Permanente rules. A trained volunteer provides orientation to the HSC Escort volunteer.

Ability to speak clearly and be understood in the English language.

Demonstrated effective
* Interpersonal skills: a friendly demeanor with a positive attitude;
* Ability to give instructions in a clear and concise manner.
* Ability to obtain information from family and staff unobtrusively.
* Ability to calm others and stay functional in a busy, emotional setting.

ESSENTIAL PHYSICAL FACTORS:

* Hearing and sight must be adequate with or without accommodation to carry out duties.
* Ability to walk 1/4 mile up to 4 times per day.
* Ability to lift and carry up to 10 pounds.
* Ability to hear and speak clearly for staff, patient and visitor contact.

COMPETENCIES:

* Work effectively with others
* Patient care

ESSENTIAL DUTIES AND RESPONSIBILITIES:

5:30am volunteer:
* Pick up volunteer patient schedule in Preop.
* Transfer cancellations, additions, any changes from Pre/op Schedule to Volunteer Schedule.
* Immediately assign lockers and plastic bag for clothes for all 7:45 (first case) pts.

Continue as follows:

* Obtain copy of surgical schedule from 5:30 escort and keep it current as patients are admitted.
* Upon receipt of consent form, post time on consent form to surgical schedule.
* Assign locker and plastic bag for clothes.
* When patient is called post the time to patient sign-in sheet.
* Greet and escort patient to dressing area and instruct on proper surgery attire.
* Inform family they will be called to visit patient after all pre-op work is completed.
* Post consent time to Pre-Op surgery schedule.
* Pull patient chart, attach consent form and leave at patient’s table.
* Tape bed nametag to bed and post bed number to volunteer surgery schedule.
* Escort patient to bed and see that patient is comfortable.
* Keep schedule covered at all times.
* Volunteer leaving at 12:30 completes information on Patient Escort Form 03162 and turns it in at Hospital Information Desk.
* Tear up and dispose of surgery schedule.
* Assist in training new volunteers.
* Understand and follow strict confidentiality guidelines.

Issued 4/94
Revised: 3/29/01, 7/02

HOME PAGE / ABOUT US / VOLUNTEER OPPORTUNITIES / VOLUNTEER BENEFITS / APPLY ONLINE