CPC Corner: Clinician-Patient Communication: Its Big Impact on Health
By Vivian Tong Nagy, PhD

Vivian Nagy presents a state-of-the-art article on clinician patient communication and the linkage to improving health outcomes--a cornerstone of Permanente Medicine.
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Life at EPRP--The Emergency Prospective Review Program
By Kenneth J Berniker, MD

Dr Berniker's article showcases this program that focuses on the repatriation of members from non-KP institutions while maintaining the high quality of care that is the hallmark of Permanente.
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The Reality of Transplantation: Clinical and Operational Issues for Kaiser Permanente
By Christy A Edwards; Deborah Maurer, RN, MBA(c), CPTC, CCRN

The authors discuss Kaiser Permanente's organ transplantation program and the challenge of providing high quality care to patients in an era when the demand for organ transplantation outweighs the available supply.
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