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By
Tom
Janisse, MD
Beauty and Truth
In The Permanente Journal our goal is to bring you both beauty
and truth, if you allow that we know neither for sure. On viewing this
issue's cover art you must pause to catch your breath! A grand moment
of Fall mountain watercolor becomes a beautiful vessel for the moments
of imagination, experience and study that authors express through the
words inside. It is all Permanente Practice.
With this image in mind the Editorial Team welcomes you
to the second issue of The Permanente Journal. We are pleased
that in the first issue we met, and in some cases exceeded your expectations.
"Stunning," one said, as you can read in our letters section
in which we cited representative perspectives of your clinician colleagues,
senior leaders, and team members. For balance we also include constructive
criticism, some of which we correct in the second issue. You believe
as we do that The Permanente Journal achieves progress toward
several current and future organizational goals.
Companion Perspectives
In this second issue you will find several companion articles in our
attempt to bring you multiple points of view and practice experiences:
partnership agreements, psychobehavioral approach to clinical care,
consumer protection, and practice redesign. We have a strong interest
in future articles that will be multiple-authored from people in different
regions, disciplines, and departments as we search for different experiential
viewpoints. We can all benefit from comparative knowledge and practice,
though it must be highly usable, easily applicable, and effective for
achieving valuable outcomes.
Agreements and Cartoons: The Past and
the Future
As we seek to grow forward into the future from roots in
the past, you will see linking documents, concepts, and visual images.
For example, recognize the remarkable similarity between the Tahoe Agreement
of 1953 and the National Partnership Agreement of 1997. This reminds
us of the importance and necessity of awareness of the present, evaluation
of the current state of practice, and study and reaffirmation of the
values of the past that when renewed compel us to a better future. What
is most remarkable in this regard is that over time, things change yet
things stay the same. In this case both the content of the issues and
the form of the process and solution were nearly identical. Some principles
are timeless and wisdom resides in past experience, though its application
in a new setting necessitates careful analysis and interpretation.
Nurturing a new present that will grow a new future is
equally necessary, even in the form of cartoon-strips: Joe Oleniacz's,
"Dr. Garfield," joins Steve Bachhuber's, "Life On The
Sunnyside" in this issue. Humor often breaks through the dense
coming and going of our day to reveal truth. Through this insight we
may readjust our plan. By linking formal agreements and informal cartoons
in these paragraphs, I have created a wide spectrum of relationship.
However, all elements of our work participate in organizational success.
I n The Permanente Journal we provide a durable forum for our
work as we live it. That Kaiser Permanente has such history and imagination
to draw on is one of our sustainable competitive advantages. Let's celebrate
this.
Distribution
As is often the case, creating a new product or service venture
requires creating a new processthe development of communication and
distribution networks essential for The Permanente Journal to
function effectively for all 10,000 physicians in our national medical
group, the 3,000 providers they work with, and the thousands of nurses
and other professionals on the health care delivery team. Because these
people haven't regularly communicated between regions there are no established
information vehicles or distribution channels. The Editorial Team has
had to overcome this relative absence through extensive work to discover
how best to ensure that each issue reaches you in a timely manner. Unless
the means exists to quickly deliver important information to a clinician's
desktop, optimal learning becomes disabled. The development and refinement
of these channels is ongoing and will serve other interregional groups
and projects.
Communication
The Permanente Journal does achieve one mode of national
information exchange through hardcopy; electronics technology achieves,
through near instant information transfer, another mode. What we need
though is a matrix of media interconnectivity to realize truly clinician-friendly
knowledge transfer. Thus we look to a fluid integration of the Internet,
electronic mail, voice-mail, audio and video conferences, hardcopy in
the form of quarterly journals, written letters, faxed and printed newsletters,
and multi-access forums such as KP Exchange, and multi-user forums such
as the Care Management Institute's chat room. Is it yet obvious to recognize
that no one medium serves as a communication panacea? All mediums have
their advantages and limitations. Together some mediums achieve synergy.
Additionally, if we are to respect the variety of ways that adults learn
and share knowledge, then maintaining a healthy respect for all forms
appears most sensible. While people may at first think of The Permanente
Journal as a static document, we envision a continued integration
into the complex, existing communication capabilities, and to find those
associations between mediums that produce the greatest synergy. In contrast
to accelerating electronic connectedness many are rediscovering the
high value of actual personal interaction through individual dialogue,
group discussions and group meetings. And as many of us are finding,
you cannot overcommunicate, though we often miscommunicate. After improving
communication and information exchange in our national group we will
then want to reach outside to our contract and network clinicians, to
other medical groups and health plans, and to other health care entities,
and individual consumers.
Quality and Learning Conference
The Permanente Journal team is preparing for the Kaiser Permanente
Quality and Learning Conference in San Diego in November. The Journal
Advisory Board and Editorial Team will meet to review and evaluate the
first two issues, assess the effectiveness of our initial strategy in
meeting clinicians and medical group needs, and plan for the next issues.
The conference committee approved our proposal for a poster presentation,
so we will be there on the demonstration floor to talk with you and
hear your feedback. We encourage your participation through authorship
of articles or creation of visual art for our future covers and interior
illustrations, drawings and photographs. Members of the Editorial Team
will look for opportunities to meet with you in your areas to further
discuss how The Permanente Journal can be of value to you. Enjoy
reading this second issue and anticipate the third issue in the winter
where you will find articles on access to specialists, the genome project,
dyspepsia, managed genetic care, and brand strategy. And please let
us know about areas you would like to see in future issues. Thank you
for your support.
Clinical
Contributions
By
Arthur
L. Klatsky, MD,
Editor
It is with a sense of eager anticipation that I join the
staff of The Permanente Journal as an Associate Editor with responsibility
for Clinical Contributions. I am grateful to my predecessor, Dr. Phillip
M. Brenes, for launching this section and for making the assumption
of this role a smooth transition. The concept of the Journal
is a wonderful idea, probably overdue, and with the leadership already
evidenced, easily within the capabilities of Kaiser Permanente. This
Journal is likely to develop into an important publication, influential
both in Kaiser Permanente and in the general medical community. Thus,
it is an honor to play a role.
The Clinical Contributions section offers an opportunity
for Kaiser Permanente practitioners to present new findings, reviews,
analyses, and practice programs of interest and importance. Full length
and brief articles, observations, or reports are welcome. That we have
an abundance of talent for this endeavor is a given. Our vast clinical
experience should be shared. This new forum should act to encourage
creative medical writing, with resultant beneficial effects upon our
self-esteem and upon the view others will have of our capabilities.
This issue presents a variety of such articles in several
areas of clinical interest. It also includes a reprint, with current
commentary, of a 54 year-old article by one of our pioneering physicians,
Dr. Cecil C. Cutting. It is planned to publish, from time to time, several
such reprints by early Kaiser Permanente physicians, for historical
interest and to demonstrate the timeliness of much material published
long ago.
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Fall 1997 Table of Contents >>