RACHELLE MIRKIN, MPH, was the project manager for the Integrated Diabetes Care Program. She is currently the Operations Manager for the Care Management Institute's Implementation Group in Oakland, California and the Implementation Consultant for the Georgia and Northwest Regions. E-mail: rachelle.mirkin@kp.org
	NEIL A. SOLOMON, MD, is the Clinical Strategies Consultant in the Care Management Institute at the Program Offices of Kaiser Permanente. His work focuses on improving quality and efficiency through the development of disease management strategies and other population-based health care innovations. He also works with Permanente physician leaders to review information on practice variation and to disseminate successful practices for internal clinical management improvement. E-mail: neil.solomon@kp.org
	HELEN PETTAY, BA, is the Communications Manager for the Care Management Institute. E-mail: helen.pettay@kp.org