Complementary and Alternative Medicine Comes to Kaiser Permanente
by Lydia S. Segal, MD

Care Management: The Next Level of Innovation for Kaiser Permanente
by Peter Juhn, MD; Neil Solomon, MD; Helen Pettay

A Word from the Medical Directors
KFHP and the PMGs: A History of Partnership
by Michael Chaffin, MD

Touching the Customer by Understanding Employees: Preliminary Linkage Research Findings from Four Regions of Kaiser Permanente
by Sherilyn M. Kam, PhD; Scott M. Brooks, PhD

A Strategy for a Permanente/Academic Partnership in a Small Medical Group
by Barney D. Newman, MD; Eliot Moshman, MD; Karen S. Edwards, MD, MPH; Martha S. Grayson, MD; Elizabeth K. Kachur, PhD; Martin Klein, MPH

Effectiveness of Influenza Immunization Postcard Reminders Among Seniors Vaccinated the Previous Year
by Allison E. Clayton, MPH; Heather Homestead

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