
Sam Averett,
Director of Strategic Communications, KPNW
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Truth
In Advertising |
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On
August 2, Kaiser Permanente (KP) rolled out a new advertising
approach, marking a significant change in the way we talk about
our organization and our relationship with our members and communities
we serve. The theme line is Thrive.
The
thinking behind Thrive emerged from a fundamental insight:
health and health care are two different things. While health
care is certainly important, it is our health that really matters
to us. And health means much more than not being sick. Health
depends on balance, balance in our lives and balance in our attention
to our whole selves--mind, body and spirit. Health is measured
in our ability to achieve our goals, enjoy our relationships,
make positive changes when needed, and take care of our selves
and our families.
If
our new advertising is successful, nonmembers will come to know
KP as an advocate for health, totally committed to the well-being
of our members and our communities. We believe this message is
believable coming from us. After all, our mission has always been
to promote health--not just treat illness and injury.
Moreover,
we believe Thrive offers a refreshing, inspiring message
that will ring true with many. Just as we know how important health
is, we recognize that achieving it isn't easy. Our friends and
neighbors are looking for answers: from family and coworkers,
from health clubs and trainers, from Internet sites and in books.
Yet
the people of KP deliver health every day. Sure, most of our effort
goes to delivering health care. That's our job. But we promote
health, too. With new online services, with health education initiatives
adapted to changing needs and with our unique, team-based, integrated
approach to care, we empower our members to maximize their well-being,
to lead healthier, happier lives ... to thrive.
Our
members recognize the value we offer as a health care delivery
system and as advocates for total health. With Thrive,
we hope to spread that message to those who haven't had a chance
to experience KP first hand.
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