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Clinical
Contributions
Bariatric
Surgery in the KP Northwest Region: Optimizing Outcomes by Using a Multidisciplinary
Program |
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By Keith
H Bachman, MD; Brenda Buck, RD; Julie Hanna, LCSW; Tamara J Mucha, PT;
Mary Lou Greenwood, RN, BSN; David Moiel, MD
Abstract
Although
bariatric surgery can be an appropriate treatment option for extremely
obese patients, uncertainty exists as to how to optimize treatment outcomes.
This article describes a coordinated multidisciplinary program designed
to educate and behaviorally prepare patients for bariatric surgery and
to support long-term behavioral change.
Key aspects
of our program include adequate preoperative obesity-related assessment,
including nutritional, psychosocial, and physical assessment; emphasis
on preoperative behavior change; changing the inpatient surgical treatment
care path to decrease the length of hospital stay; and providing long-term
management by using enhanced clinical decision support that includes
Intranet-based practice resources embedded in the electronic medical
record. Self-care is facilitated through group classes and support groups.
A multidisciplinary
bariatric program optimizes short- and long-term postoperative success
and maximizes the safety and cost-effectiveness of bariatric surgery.
Introduction
Bariatric
surgery can be an appropriate treatment option for severely obese patients
with obesity-related medical or functional problems and is a covered benefit
for many Kaiser Permanente (KP) members. 1,2 Despite the popularity
of weight loss surgery, little information is available to guide programs
toward improving the quality and cost-effectiveness of care. This article
describes the KP Northwest Region (KPNW) bariatric surgery program, which
we believe is a model of multidisciplinary collaboration that efficiently
delivers excellent patient care to a high-risk population. Since 2001,
over 200 Health Plan members in KPNW have participated in our preoperative
program and subsequently had bariatric surgery. To better understand this
process from a Health Plan member's perspective, we asked one of our program
participants for her perspective on how bariatric surgery and the preparation
for it has changed her life. She told us:
I knew I
needed to make some changes. I felt my health slipping away. Walking caused
pain--by the time I was able to get to my car in the parking lot at the
end of the day, I would be in tears.
A fall where
I could not get up without help "woke me up." I weighed 325
pounds on a 64-inch frame. I developed health conditions related to weight.
I was tired, in pain, and had little energy. About ten years ago, I went
to my doctor for a check-up. He told me, "come back when you have
lost weight." Needless to say, I never went back. I had been through
bariatric surgery before--I had a stomach stapling--but eventually regained
the weight. I knew I had only one more chance.
A Problem of Quality
The prevalence
of extreme obesity is increasing rapidly as are the human and economic
costs of obesity-related diseases, such as diabetes, hypertension, weight-bearing
joint disorders, sleep apnea, and lipid abnormalities. Disability, work
loss, and daily pain also are strongly associated with extreme obesity.
Disability rates for basic activities of daily living are fourfold higher
in the severely obese population.3,4
Unfortunately,
obesity and severe obesity are common in KPNW member population: 37% of
adults in this population are obese, and 7% have been identified as both
severely obese (BMI > 40) and as potential candidates for bariatric
surgery. Research data from the KP Northern California Region indicates
that health costs are 80% higher in KP members with severe obesity as
compared with members whose weight is normal.5 Traditional
clinical weight management strategies and primary care-based management
approaches have shown only limited effectiveness in severely obese patients.
The primary care approach is limited by the comorbid disease burden, inadequate
obesity assessment in this context (ie, due to short visit length), and
high rate of psychosocial distress in this population.
Roux en y
gastric bypass surgery is considered an appropriate treatment option for
selected patients. National consensus guidelines6 suggest that
bariatric surgery should be done only in motivated, educated patients
who have completed an interdisciplinary assessment process and a trial
of behavior-based weight loss. However, adequate preoperative obesity-related
assessment, preparation, and education combined with postoperative support
have not been either the standard of care in our community nor used in
KPNW before our multidisciplinary coordinated program was created. Community
surgeons have been willing to operate on unprepared patients, and commercial
insurance companies have provided inadequate coverage for preoperative
preparation and nonsurgical follow-up.
For severely
obese patients who seek bariatric surgery, the result of this situation
has been poor-quality care: expensive, risky operations on unprepared
patients; an unnecessarily high number of perioperative complications
and extended hospital stays; long-term nutritional and medical complications;
and fragmented care that lacks necessary coordination between patient,
primary care clinician, and surgeon. Although national statistics are
difficult to ascertain, excessive weight regain following bariatric surgery
can occur and usually results from failure to sustain the behavioral change
necessary to support both weight loss and long-term maintenance of this
weight loss. Owing to concern about an excessive number of complications
and patient deaths, well-established bariatric surgery programs in our
community have either closed or have temporarily suspended operations
as have prestigious programs in respected academic centers.7
In this environment,
KPNW Severe Obesity and Weight Management Program was founded in 2001
and is supported by a collaborative team from the Departments of General
Surgery, Internal Medicine, Health Education, Nutrition Services, Social
Work, Physical Therapy, and Inpatient and Ambulatory Nursing. The program
is designed to serve the needs of three stakeholders: severely obese members
contemplating bariatric surgery, clinicians struggling to manage the obesity-related
disorders of their patients, and administrative concern about meeting
members' needs in a clinically effective, cost-efficient manner. From
the outset of the program, our work has been guided by the following philosophy:
- An expert,
coordinated regional multidisciplinary team will best serve our patients.
- Severe
obesity is a complex multifactorial condition in which food is often
used as a coping mechanism for stressors.
- Detailed
individual assessment, psychosocial management, and physical rehabilitation
are prerequisite to surgical intervention.
- Preoperative
education and behavioral change result in safe, effective weight loss
and maintenance.
The Importance
of Preparation
The bariatric
program participant continued her story:
I was nervous
about attending the introductory class called "Options for Severe
Obesity." I was a little less nervous after I went--the team obviously
took this decision seriously, answered my questions, and it turned out
that a lot of other people were struggling with the same issues. I was
nervous again when I had individual consultations with the dietician,
social worker, and physical therapist. I didn't believe the physical therapist,
Tamara, when she told me I would be able to get active and that
I needed forearm crutches. She told me to get into the water to do aerobics.
It wasn't easy, but I did it--and over the next year before surgery, I
got stronger and healthier. I lost some weight too. And it turns out that
no one really cares what you look like in a swimsuit at six in the morning!
The goal
of our preoperative preparation program is to ensure that the surgery
is done for informed and prepared patients while improving their health,
helping them to achieve greater insight into obesity, and supporting new
sustainable behavior patterns that will promote long-term maintenance
of weight loss. Behavioral expectations are clearly stated from the time
of referral, and referred members are advised that the rate of their progress
through the program is directly related to the success of their behavioral
change. Goals are set individually and are reassessed at follow-up visits.
Care is provided efficiently through group classes and group visits as
well as through individual sessions where the need for this intervention
is documented in the EMR (Figure 1). All program participants are advised
to maintain adequate physical activity, monitor their weight, and maintain
a healthy diet. They are also encouraged to attend bariatric support groups
throughout the preoperative process. At all times, behavioral change is
emphasized more than weight loss, although weight loss is an excellent
marker for ongoing efforts at behavioral change. A nurse case manager
tracks progress through the program. Patients move through the program
at their own pace; the typical duration of preoperative preparation ranges
from 6 months to 18 months.
An extensive
preoperative questionnaire is the basis for evaluating patients' baseline
quality of life and functional status; this questionnaire thus provides
information necessary for improving the bariatric program's quality. The
questionnaire contains validated screening measures of common obesity-related
conditions including sleep apnea, binge eating, depression, and adverse
childhood experiences. In an obese person, any of these issues may be
driving the obesity and may affect management strategies.
Psychosocial
Preparation
A
critical first step in preparing an obese patient for bariatric surgery
is to adequately assess the psychosocial factors and life events that
may have contributed to the patient's weight problem. Depression and eating
disorders (eg, binge eating or night eating) have been well established
as factors that may lead to overeating and to weight gain. Recognition
of these problems can be a foundation for behavioral change and treatment.
Review of the patient's weight history often alerts the clinician to major
life events (eg, childbirth, divorce, depression, or addiction transference)
that coincide with the patient's excessive weight gain. Adverse childhood
experiences such as physical, emotional, or sexual abuse, frequent humiliation,
and growing up in the presence of substance abuse are common--both in
our member population and in the wider population--and may result in excessive
weight gain or maladaptive coping patterns.8 Understanding
the role of weight and food in a person's life is important. Every patient
is different: One may describe obesity as conferring a sense of power,
whereas another may feel invisible as a result of the obesity. Patients
who have used eating or obesity as coping mechanisms can easily become
vulnerable after surgery when these coping mechanisms have been removed.9
New, healthy, adaptive mechanisms unrelated to food must be developed
as part of presurgical preparation. Patients also must be prepared for
postoperative psychosocial stress related to possible disruption of family
relationships, changing body image, or sexuality-related issues. A useful
strategy for addressing these issues may include referral to mental health
resources, stress management resources, community resources, or a combination.
Another useful strategy is for the patient to attend postoperative bariatric
support groups to share similar experiences with others. Another approach,
journaling--whether used as a complete strategy or in conjunction with
other activities--can provide insight into the change process and has
been used successfully in our bariatric population.10
Physical
Preparation
Physical
preparation results in improved mobility and strength, and this conditioning
promotes earlier ambulation after surgery and more successful preoperative
weight loss and sets the stage for postsurgical maintenance of weight
loss. Having a physical therapist as an integral part of our bariatric
team has been critical for achieving these goals. Before bariatric surgery
is scheduled, all patients are required to work toward establishing a
60- to 90-minute daily home exercise program that includes moderate aerobic
activity; warm-up and cool-down exercises; and stretching and strengthening
exercises. Properly fitting, shock-absorbing footwear is recommended for
patients who can tolerate walking. Water aerobics--even just "water
walking" in accessible pools--are excellent activities that are well
accepted by bariatric patients. Owing to the excessive forces on joints,
higher-impact activities, such as running and jumping, must be avoided.
Patients receive education about avoiding overheating and heat exhaustion
(possible consequences of the insulating properties of excessive adipose
tissue).
Many severely
obese people have major physical challenges--degenerative joint disease,
plantar fasciitis, asthma or respiratory insufficiency of obesity, and
deconditioning are common examples--that may preclude traditional exercise
routines. Obese people may also have psychologic barriers and negative
attitudes about activity (ie, because of previous injury or pain experienced
during activity) or may fear the humiliation they expect to suffer if
they are seen exercising. Patients who cannot progress gradually to these
exercise regimens are referred for individual physical therapy for assessment
and for development of a management plan. This treatment facilitates individual
assessment of rehabilitation potential and may include positioning for
sleep, body mechanics training, methods of optimizing independent mobility,
pedal edema management, use of adaptive equipment, pacing, and graduated
progression of the home exercise program. The ultimate goal is to find
safe, sustainable physical activities that can be incorporated into daily
life and daily routine on a long-term basis. Specific criteria are used
for assessing physical rehabilitation potential, and bariatric surgery
candidates must have "fair" or "good" rehabilitation
potential before they can be scheduled for bariatric surgery.11
Nutritional
Preparation
Most patients presenting for bariatric surgery have proved to be "expert
dieters" but may nonetheless lack the behavioral skills or basic
nutritional knowledge needed to maintain a lower body weight. All members
contemplating bariatric surgery are strongly encouraged to attend the
KPNW Health Education Service's "Freedom from Diets" research-based
weight management program. This program uses a nondiet, behavioral approach
to improve eating and everyday fitness. The program emphasizes alternative
(ie, nonfood) strategies for coping with stress and for preventing "emotional
eating." During this program and throughout the preparation process,
patients learn to set specific, attainable goals for food and exercise
management. Use of four to six daily low-fat, low-sugar, hypocaloric meals
often leads to modest weight loss--one to two pounds weekly--and mentally
prepares patients for the frequent meal times needed after surgery. Structured
meal times help patients to manage their clinical or subclinical problems
with binge eating. After patients attend the group classes, the program
dietician individually assesses program members' progress and fine-tunes
strategies until members show confidence in sustaining the types of behavior
necessary for maintaining a healthier body weight. Immediately before
surgery, group classes are used to discuss and solve problems related
to postoperative dietary progression.

Figure
1. Flowchart shows process
algorithm for KPNW bariatric program.
Medical
Preparation
Optimization
of patients' medical status usually parallels their efforts at behavioral
change. Before surgery can be scheduled, chronic diseases--diabetes and
hypertension, for example--must be controlled, and patients must be current
with scheduled health maintenance examinations. Sleep apnea is prevalent
in the severely obese population, and perioperative risk is thought to
be reduced by adequate preoperative management of this condition. All
patients are screened for sleep apnea as part of their preoperative questionnaire
and are referred for overnight sleep study if indicated. Nonsteroidal
antiinflammatory medication is stopped before surgery, because these drugs
present a risk for bleeding and stomach ulceration. Other pain management
strategies are then substituted.
Outcomes
of Preparation: Improved Health and Readiness
The
success and usefulness of the preoperative preparation process has been
obvious: Presurgical weight loss has been as much as 125 pounds and has
averaged a mean 19 pounds per patient. Patients participating in the bariatric
program have had improvement in all dimensions of health: comorbid medical
conditions, pain, functional level, exercise tolerance, mood, and stress
levels. Moreover, several patients achieved such benefit from the preoperative
preparation that they subsequently opted not to pursue surgery! For most
patients, education and preparation have contributed to smooth, uneventful
hospitalization, allowed patients to know what to expect after surgery,
and ensured that patients are physically ready to move around and start
a liquid diet on the first postoperative day. Despite concern that the
preoperative process is slower than they would like or the perception
that preparation is a "barrier" between them and bariatric surgery,
most program participants who have had the surgery recognize that the
extensive preparation was valuable, necessary, and critical--both for
positive initial results and as foundation for long-term maintenance of
weight loss (L DeBar, PhD, MPH, personal communication, April 2004).a
Improving the
Inpatient Experience
Our patient
said also of her experience with the bariatric program:
Surgery
went smoothly for me. The inpatient RNs knew what to do and helped me
a lot. It wasn't fun, but I knew what to do. I had surgery on Wednesday,
started drinking a nutritional supplement--one ounce every 15 minutes--beginning
on the next morning, and was walking the halls and went home on Friday.
Once I got home, it was rough for a few days, but I got through it.
Bariatric
care at the KP Sunnyside Medical Center was regionalized to improve consistency
and quality. After a needs assessment was completed, various improvements
were made through collaboration between surgeons, operating suite staff,
nurses, anesthesiologists, and hospital administration. Equipment (including
special tables, instruments, and retractors) were obtained to meet the
needs of patients receiving bariatric surgery. An orientation handout
for all staff and a postoperative order template was developed by the
operating suite team to improve coordination before, during, and after
surgery. Inpatient units obtained needed equipment (eg, wheelchairs, commodes,
beds, and linens) designed for the safety and comfort of bariatric patients.
Sensitivity toward obese patients has been promoted via inservice training
sessions for nursing staff and for other inpatient staff.
Within nine
months and using rapid-cycle CQI and critical-incident analysis, changes
in perioperative and postoperative care led to reduced length of hospital
stay, improved pain management, and a safer and more sensitive inpatient
environment (Figure 2). Introduction of wound infusion devices that are
used with local anesthesia rapidly eliminated epidural anesthesia as a
supportive analgesic technique. Observations by nurses led to earlier
transition to oral pain medication and feeding; and these results led
to earlier ambulation and discharge. Because of the physical conditioning
that precedes surgery, patients in the bariatric program are mobile and
ambulatory during their inpatient stay, but a lift team is nonetheless
available on an as-needed basis. For all these reasons, safety concerns
of personal injury were allayed early in the program, and no staff have
been injured. As expected for a high-risk patient population, major complications
have occurred: For 9% of patients, the hospital stay has been six days
or longer, and 18% of patients were ultimately readmitted to the hospital
because of complications of bariatric surgery, including protracted postoperative
vomiting, pulmonary emboli, wound infections, or elective readmission
for incisional hernia repair. Although no standards yet exist for reporting
complications, postoperative mortality rates have been consistent with
national norms.

Figure 2. Chart shows mean length
of
hospital stay for first 100 consecutive
patients in the KPNW Region bariatric
program, by quartile. |
Maintaining
Long-Term Success
Our
bariatric program considers that "success" in bariatric surgery
is defined as enabling patients to achieve their own goals for their health;
creating a safe operative experience and weight-loss process; and avoiding
near- and long-term complications of bariatric surgery (including weight
regain). We consider "extreme-obesity-status-post-bariatric-surgery"
as a chronic medical condition with unique physiology and as a risk factor
for later development of medical problems, including iron-deficiency anemia,
vitamin B12 deficiency, and osteoporosis. Excessive weight regain also
continues to be a concern and can be avoided with healthy eating and adequate
physical activity. Strategies learned by patients during their preoperative
preparation support other coping mechanisms unrelated to eating. Focus
groups have indicated that patients who most effectively internalize the
preoperative preparation have more successful long-term outcomes (L DeBar,
PhD, MPH, personal communication, April 2004).a From a systems
standpoint, elements of the chronic disease model12--eg, use
of support groups to enhance self-care, use of safety-net registries,
and use of clinical practice guidelines--are helpful for managing long-term
risk and for promoting optimal health outcomes.
The program
dieticians and case manager actively follow patients for two years postoperatively
via formal telephone appointments. The electronic medical record is used
extensively to coordinate care.
The visits
by the dietician and case managers support positive behavioral change,
monitor development of problems such as vomiting or excessive weight gain
or weight loss, and help patients to follow their prescribed diet as they
progress through the postoperative period and beyond. After patients receive
initial surgical postoperative care, primary care practitioners address
most care-related needs of the patients. Practice management guidelines
and laboratory templates (embedded in the electronic medical record and
available on the KPNW's Intranet) efficiently support primary care clinicians
in their work with patients who have received bariatric surgery.13
The bariatric team continues to be available for postoperative patients
on an as-needed basis and leads four monthly support groups throughout
KPNW for members and families involved in all phases of the bariatric
program.
Our patient
recently updated us on her progress. She told us:
Tomorrow
will be a year since my surgery and about two years since I was referred
to the program. I'm really appreciative of the team for supporting and
helping me through the process pre- and postoperatively. I've lost more
weight than I thought I would, and my health has improved too. I still
work at it--I do my water aerobics five times weekly at 6 am and need
to be careful with my diet. I somehow think that if I had been as prepared
and knew what I know now at the time of my first operation, I might
have not needed to go through bariatric surgery again. I have a bright
future now and am so grateful for all you have done for me. You have
given me my life back!
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Factors
for Optimizing Bariatric Program Cost-Effectiveness:
-
Internalize and regionalize program
-
Extensively use nonphysician clinicians
-
Use phone visits
-
Use group visits and support
-
Use the electronic medical record (EMR) for care coordination
-
Reduce length of hospital stay through CQI processes
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a
Consultant, Center for Health Research, Portland OR
Disclosure
Statement
The
author(s) have no conflicts of interest to disclose.
Acknowledgments
The
authors acknowledge other members of the Severe Obesity Team and Kaiser
Sunnyside Medical Center Staff whose efforts are invaluable at providing
high-quality care to our Health Plan members in KPNW. Team members include
Louis Kosta, MD; André R Leger, MD (Surgery); Lynn Larson Debar,
PhD, MPH (Center for Health Research); John R Crawford, MPH (Health
Education); and Jenna Barlow, PA-C (Primary Care). We also acknowledge
Gayle Levingston for allowing us to share her story.
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