About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of the leading health care providers and not-for-profit health plans in the United States. Our mission is to provide high-quality, affordable health care services and improve the health of our members and the communities we serve.

Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health.

Facts and Figures

Read the Kaiser Permanente 2014 Annual Report online.

By the numbers: Kaiser Permanente serves more than 10.6 million members in eight states (California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, and Washington) and the District of Columbia, and has the following:

  • Hospitals co-located with medical offices: 38
  • Medical offices, other outpatient facilities (ambulatory care): more than 600
  • Employees: 180,000, including 51,000 nurses
  • Physicians: 18,000
  • Operating revenue: $56 billion
  • Net income: $3.1 billion
  • Community benefit investment: $2.2 billion
  • Years of providing care: 71 (founded in 1945)

Articles and Summaries

Can Hospitals Heal America's Communities? (2015)

Patient-Initiated E-mails to Providers: Associations With Out-of-Pocket Visit Costs, and Impact on Care-Seeking and Health (2015)

Video Appointments Helped Family Through a Crisis (Care Stories video, 2015)

Achieving Kaiser Permanente Quality (2015)

Kaiser Permanente – California: A Model for Integrated Care for the Ill and Injured (2015)

What Draws International Visitors to Kaiser Permanente (2015)

The Kaiser Permanente Model and Health Reform's Unfinished Business (2014)

Exercise is the New Vital Sign (2014)

Britain's National Health Service Visits D.C. for Some Pointers (2013)

Celebrating Tu Meke, as Folks Say in New Zealand (2013)

Clinical Practice Guidelines at Kaiser Permanente (2012)

Health Information Technology at Kaiser Permanente

El Verdadero Uso de La Historia Clínica Electrónica (HCE) (2014)

Harnessing the Power of Health Information: Using Patient Registries to Improve Patient Outcomes (2014)

The Rise of Big Data in Health Care (2014)

Transforming Care Delivery through Health Information Technology (2013)

5 Ways Mobile Apps Will Transform Healthcare (2012)

Association Between Personal Health Record Enrollment and Patient Loyalty (2012)

The Digital Dimension of Healthcare (2012)

Online Resources

The following websites will give you more information about the exciting work going on at Kaiser Permanente:


Visit kp.org and discover a wealth of information from the perspective of a Kaiser Permanente member. Read about health and wellness, prevention and screenings, conditions and diseases, and much more. Take an online tour of My Health Manager for examples of how members use a secure website for convenient access to their doctor and their health information.

Kaiser Permanente Share

When Kaiser Permanente is in the news—or making news of its own—read about it first on Kaiser Permanente Share.

Kaiser Permanente Care Stories

Kaiser Permanente Care Stories presents Kaiser Permanente members talking about their own care in their own words, unscripted and uncompensated. It also showcases some of Kaiser Permanente's 181,000 physicians and employees doing what they do best.

Care Management Institute

Kaiser Permanente's Care Management Institute (CMI) is a gathering point for coordinated learning and the study of new and creative clinical approaches. Our evidence-based approach to superior clinical performance provides Kaiser Permanente with additional capability to deliver leading-edge, patient-centered care.

Center for Total Health

The Center for Total Health, located in Washington, D.C., is an exciting educational venue with interactive touch-screen exhibits, state-of-the-art health technology displays, and a conference center. Kaiser Permanente International offers customized programs for groups of about 20 participants at the Center for Total Health.

Garfield Innovation Center

The Sidney R. Garfield Health Care Innovation Center, located in San Leandro, California, is a living laboratory where ideas are tested and solutions are developed in a hands-on, mocked-up clinical environment. Take a 360-degree look at the center in this intriguing virtual tour.

Innovation Learning Network

The Innovation Learning Network brings together the most innovative health care organizations in the world to share the joys and pains of innovation.

Institute for Health Policy

The Kaiser Permanente Institute for Health Policy (IHP) seeks to shape policy and practice with evidence and experience from the nation's largest private integrated health care delivery and financing organization.

Kaiser Permanente's Environmental Stewardship Resource Center

Visit the Environmental Stewardship Resource Center and find out what Kaiser Permanente is doing to improve the environment and link the health of our members, our communities, and our planet.

The Permanente Journal

The Permanente Journal advances knowledge in scientific research, clinical medicine, and innovative health care delivery. It is written and published by the clinicians of the Permanente Medical Groups and Kaiser Foundation Health Plan to promote the delivery of superior health care through the principles and benefits of Permanente Medicine.


Search for "Kaiser Permanente" on YouTube. You'll find inspirational patient stories, "Thrive" commercials, and news about health, nutrition, and prevention programs.



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