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Press Releases: Hawaii

September 21, 2012

Kaiser Permanente Hawaii Top-Ranked Health Plan in the State

Hawaii’s largest integrated-care organization achieves national top 20 ranking for quality and service

HONOLULU — Kaiser Permanente Hawaii continued to demonstrate strong commitment to quality and service, ranking as the No. 1 health plan in the state and among the top 20 health plans in the nation, according to the National Committee for Quality Assurance’s 2012 ranking of health plans in the U.S. The “NCQA’s Health Insurance Plan Rankings 2012–2013” report is published annually and ranks health plans in three categories: Medicare, Medicaid and Private (Commercial).

National Committee for Quality Assurance 2012 - 2013 Rankings of Commercial Health Plans

Kaiser Permanente Hawaii plans are the highest rated in the state. The commercial plan jumped 18 spots to No. 19 in the nation (out of 474 plans); the Medicare plan ranked No. 7 in the nation (out of 395 plans); and the Medicaid plan retained its 2011 position as No. 2 in the nation (out of 115 eligible plans).

“Being recognized by the most widely used performance measurement tool in health care provides purchasers and consumers with an unprecedented ability to evaluate the quality of different health plans along a variety of important dimensions, and to make their health-plan decisions based on demonstrated value rather than simply on cost,” said Kaiser Permanente Hawaii’s Vice President of Quality, Safety and Service Susan Murray. “Our high standing in this year’s report demonstrates our commitment to providing our members with the highest quality care.”

A key area of focus has been Kaiser Permanente’s increasing use of health information technology and its integrated electronic health record, Kaiser Permanente HealthConnect®, which is the largest private electronic health record in the world. KP HealthConnect provides members with convenient, 24/7 access to their personal health information and to their care teams, with goals of increasing self-management and improving health outcomes.

Kaiser Permanent’s model of care continues to be recognized as industry leading. In the “NCQA’s Health Insurance Plan Rankings 2012–2013,” all eight Kaiser Permanente regions are among the top 40 Private (Commercial) plans, seven of its regions are in the top 20 Medicare plans, and Kaiser Permanente Hawaii is the No. 2 Medicaid plan in the nation.

National Committee for Quality Assurance

Now in its eighth year, the “NCQA’s Health Insurance Plan Rankings 2012–2013” is based on combined scores for health plans in NCQA’s Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA accreditation standard scores. Consumers and employers assess plans prior to annual enrollment periods.

The rankings and methodology are posted on the NCQA’s website at www.ncqa.org.

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDISÒ) is the most widely used performance measurement tool in health care. For more information, visit www.ncqa.org.

About Kaiser Permanente Hawaii
Kaiser Permanente Hawaii has provided total health to the people of Hawaii for more than 50 years, with physicians who are members of the Hawaii Permanente Medical Group, the largest multi-specialty physician group practice in the state of Hawaii. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. Visit kp.org for additional information, become a fan of good health at Facebook.com/KPHawaii or follow @KPHawaii on Twitter.