Author information

  PATRICIA SIEGEL, MS

PATRICIA SIEGEL, MS, is the Senior Vice President of Quality, Member and Regulatory Services for the California Division and leads the National Program's Care and Service Quality department. She has been actively involved in establishing the Patient Safety Strategic Plan at both the National and California levels and co-sponsors the pilot Human Factors Training program with The Permanente Federation. E-mail: patricia.b.siegel@kp.org.